FAQ

Here are some of the frequently asked questions we receive. If you need more clarity on any of the questions and answers below, or have a question about something not listed, we would love to hear from you.

You can contact us but visiting our contact page by clicking here.

It is simple, just fill out the enquire form on the website and one of our team members will help guide you through the entire process. You can find the enquire form by clicking here.

Because not all websites are the same times may vary. However, a typical 3 page business website can take between 2-3 weeks to complete.

Yes, absolutely. All our websites are 100% responsive on all mobile devices.

Yes, you do. For a website to work it must be hosted on a webserver. We offer world-class hosting and remember all new websites come with FREE 12 months hosting.

Along with 12 months FREE hosting you will also get 12 months FREE WordPress Maintenance Only, a Let’s Encrypt SSL, personalised email addresses, .co.za domain registration, and 3 months of FREE Onsite SEO. All valued at over R6000.

Because every website is different and serves a specific function for each client, prices do vary. We are however very happy to give you a FREE quote for your website. It is simple to do, just fill out the enquire form on the website and one of our team members will get in touch with you. You can find the enquire form by clicking here.

We offer two different payments options. On both options we require 1/3 of the projects price as a deposit. Option one – after the project is complete, we would require the rest of the agreed upon quote. Option two – this is for the website owner who doesn’t have the capital to pay off the website straight away. After the project is complete, we would require the balance of the project paid over the next 6 months. Please note option two does cost 10% more.

Web hosting refers to the service where you have all your website files on a web server. This is essential for anyone in the world to view your website.

Web hosting is a very specialised service, and we believe in leaving it to the experts. That is why we have partnered with xneelo for the best local and international hosting and email solutions.

This depends on the size of your website, what traffic you get to your website and how many email addresses you need. Please visit our Hosting & Emails page for more information on our packages or fill in the enquire form and we will be in touch with you. You can find the form by clicking here.

All our hosting plans come with a guaranteed 99.9% uptime, SSD storage, personalised email aliases, FTP account, Webmail, Let’s Encrypt SSL/TLS, Popular CMSs supported and more.

Yes. You can upgrade or downgrade at any time. We just require a months’ notice.

We offer a 30 day money-back guarantee on all of our hosting & email packages. This means you can try out any of our packages risk-free for 30 days. For more information click here.

Website maintenance is the process of checking and addressing any problems that may occur on your website. These include but not limited to backing up your website, updating essentially software, and updating content.

Website maintenance is crucial to making sure your website is running at its full potential. It improves security and helps protect you from anyone stealing information from your website or crashing it.

All our packages include everything to keep your website safe and secure. The only differences are the amount of time allocated to adding, removing, or changing content on your website. Examples of these but not limited to uploading a new blog post, adding new products to your online store, or changing images in a gallery. Please visit our Web Maintenance page for more information on our packages or fill in the enquire form and we will be in touch with you. You can find the form by clicking here.

All our plans include backing up of your website, monthly reports, Elementor Pro, Crocoblock, iThemes Security Pro, updating of plugins, themes and WordPress. Some plans also include a time allocated to your account to add, replace, and fixing any new problems found on your website.

Any time allocated to your account has an expiry date of 3 months.

Yes. You can upgrade or downgrade at any time. We just require a months’ notice.

Our maintenance plans start from R150 per month. Please visit our Web Maintenance page for more information on our packages click here.

Yes, you do if Panda Untamed Design creates a website for you. We use premium plugins to create our websites and you will need to have at least the WordPress Maintenance Only plan for your website to work correctly.

We offer a 30 day money-back guarantee on all of our maintenance packages. This means you can try out any of our packages risk-free for 30 days. For more information click here.

It is simple, just fill out the enquire form on the website and one of our team members will help guide you through the entire process. You can find the enquire form by clicking here.

Facebook and/or Instagram marketing is the practice of promoting your business or brand organically or through targeted ads. We offer both types of marketing. If you are interested, please fill in the enquire form and we will be in touch with you. You can find the form by clicking here.

Google Ads is a pay per click advertising platform that helps you reach potential website visitors when they search for specific keywords you are targeting. Google Display Ads work very similarly to Google Ads but rather displays visual ads on other websites consumers browse. We offer both types of marketing. If you are interested, please fill in the enquire form and we will be in touch with you. You can find the form by clicking here.

Marketing goals are always very specific to each client and therefor we quote per project. We are however very happy to give you a FREE quote. It is simple to do, just fill out the enquire form on the website and one of our team members will get in touch with you. You can find the enquire form by clicking here.

We will bill you monthly and require payment in full before any work can be done.

If you aren’t happy with the results, you are getting, and we cannot prove we have run a successful marketing campaign, we will refund you in full less any ad spend. For more information click here.

SEO stands for Search Engine Optimization. It is the practice used for creating higher quantity of quality organic traffic to your site through search engines.

It is simple, just fill out the enquire form on the website and one of our team members will help guide you through the entire process. You can find the enquire form by clicking here.

On-page SEO refers to the practice of optimizing the pages on your site for search engines. These include but not limited to keywords, page speed, alt text for images and so on.

Off-page SEO what you do to improve your websites authority. This is done by but not limited to building inbound links, social media marketing, blogging on our website and so on.

It typically takes 4 – 6 months to start showing results but to truly see the power of SEO we highly recommend you budget for 6 – 12 months.

This depends on how many hours you can budget per month for SEO, however for a starting point would be R 1050 per month. For a more detailed quote please fill in the enquire form and we will be in touch with you. You can find the form by clicking here.

We will bill you monthly and require payment in full before any work can be done.

If you aren’t happy with the results, you are getting, and we cannot prove any SEO growth within 6 months we will refund you in full. For more information click here.

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