The Panda Guarantee
30 Day Money-Back Guarantee
Our 30 day money-back guarantee is available for all hosting & email packages and all maintenance packages. This means you can try out any of our packages risk-free for 30 days.
There are only but a few exceptions that apply to this guarantee:
- The guarantee is for first-time customers only.
- The guarantee is available during the first 30 days after the date you signed up for the package. You can upgrade or downgrade your package at any point during the 30 days but this will not restart the date of signing up for the original package.
Marketing Money-Back Guarantee
Our marketing money-back guarantee is available on all our marketing services. These include SEO, Facebook and Instagram, and Google Ads. The money-back guarantee is only available to clients who have used one of these services over a consecutive 6 months and Panda, Untamed Design cannot prove any growth towards your online marketing campaign over that period.
There are only a few exceptions that apply to this guarantee:
- The guarantee does not include any ad spend. Example: If you advertise using Google Ads and your Ad spend with Google is R2000 and our service fee is R1000 we can only refund you the service fee of R1000.
- If you decide you cancel your marketing with us before the 6 months we will refund you following: Before 2 months, 25% of our service fee. Between 2 and 4 months, 50% of our service fee. Between 4 and 6 months, 75% of our service fee.